Gartner has outlined their top ten government technology trends for 2022 – designed to guide public sector-focused providers on digital transformation and mitigate disruption risks.
Let’s highlight three.
Adaptive Security
Gartner predicts that 75 percent of government CIOs will be directly responsible for security outside of IT, including operational and mission-critical technology environments by 2025.
A lack of continued awareness programs, cybersecurity practices embedded throughout an organization, and a robust talent acquisition team can disrupt an organization’s response to security threats.
Anything as a Service (XaaS)
Gartner projects that 95 percent of new IT investments made by government agencies will be made in XaaS solutions over the next three years.
XaaS includes several IT infrastructure and software services, including those delivered in the cloud as a subscription-based service.
Accelerated Legacy Modernization
When the pandemic began, Gartner said that core legacy business systems failed to handle the surge in demand for these services.
CIOs will need to make modernization a continuous activity and not look at it as a one-time investment. Without legacy modernization, “return-to-normal” initiatives will be further delayed as Covid-19 variants continue disrupting businesses globally.
Meanwhile, new data from Research and Markets provides insights into the size of the managed services market. From the press release,
The global managed services market was valued at USD 161.37 billion in 2021, and it is expected to reach USD 311.32 billion by 2027, registering a CAGR of 12.44% during the period of 2022-2027. Other highlights:
Positively impact the organization’s development that adopts such services as they can focus on their core expertise. It is estimated that successful deployment of managed services will help in reducing IT cost by 25-45% and will also increase the operational efficiency by 45-65%.
Why do we care?
If you aren’t finding places to help customers invest in technology, you’re not trying. That said, managed services growth of 12% is solid but not explosive. If you’re looking for 20% growth, it won’t come from recurring IT services alone. You’ll be looking for that project, consulting, and advising work that will add to it. And those areas highlighted seem like solid places to consider. The government remains a great customer, and a concrete example one too.