News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Best in breed beats single vendor in the latest Okta data

Okta released it’s eighth annual, looking at which apps and cloud services on the Okta identity platform were the most popular from November 1, 2020, to October 31, 2021. The report found that, for the most part, Okta users tend to favor best-of-breed over the single-vendor approach of the past.

Microsoft Office 365 remains the most popular service, with AWS second and Google Workspace third, moving up fast with 38% year-over-year growth. In an interesting twist, though, showing a desire to avoid that single vendor lock-in, 38% of companies using Office 365 also used Google Workspace, while 45% also used Zoom and 33% also used Slack.
14% of users implementing a multi-cloud infrastructure vendor approach, up from 8% in 2017.

This quoting extensively from TechCrunch.  

SalesForce released their Global Digital Skills Index research to examine the evidence associated with various aspects of the digital skills gap.   There is much disconnection in the data.
According to the skills index, nearly three-quarters of respondents (73%) do not feel equipped to learn the digital skills needed by businesses now, and even more (76%) do not feel prepared for the future.  

Only 31% of Gen Z respondents, the first digitally native generation, feel ‘very equipped’ for a digital-first job right now.  Just 17% of Baby Boomers believe they are ‘very equipped now’ for digital-first employment.

Most senior leadership respondents (57%) said they are prepared with the digital skills necessary over the next five years. This contrasts with just 37% of managers.

Why do we care?
I paired these because, on the one hand, businesses favor more distinct apps in their drive to best in breed.. while at the same time, it appears employees have a significant skills gap to overcome.   Like the previous story, investing in people matters – but here, the story is about offering that as part of the service.    The increase in training capabilities for some providers is apparent when viewed through this lens.   Sell more training, not just implementation.  

Best of breed selection of products should be scary to those MSP platform companies – businesses aren’t buying what you’re preaching, per the data.    Avoiding single vendor lock-in seems to be the dominant strategy.   

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories