TechAisle’s new research believes 409 million SMB employees will still be in hybrid remote work at the end of 2021. SMBs that are advanced in their approach to IT (“Enterprise IT”) are about twice as likely to achieve the productivity-enabled benefits than lowest-performing firms and 30% more likely to realize productivity benefits than the average SMB.
The piece here focuses on three solution areas — unified workspace, collaboration, and mobility. A piece of data:
Techaisle research has found that 85% of firms deploy unified workspace to support the needs of multilocation and full-time remote or traveling workers. These systems also help IT deliver on crucial goals: 99% of unified workspace adopters see securing and enabling mobility as a critical unified workspace feature, and 95% consider ‘data protection, recovery and business continuity an important unified workspace attribute.
Why do we care?
I’m doing a MSP pricing panel this week, and as I prepare for that, it’s these three areas I’m also thinking about. Why? Because price becomes a lot less relevant in this space. Delivering services here – around helping business outperform – is not commoditized. It’s just not. Playing here is where the real money is.