Opens in a new tab
News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | The UK joins in on the right to repair

As with all trends… they come in bursts.    After the EU enacted its right to repair law (which we covered just last week), the UK is implementing theirs.       How?  They’re implementing the EU rules in the UK, as part of their promise to keep regulations in alignment.    This is done via a UK law, slated for the summer.      Critics do highlight that it’s not strictly a right to repair law.  It just requires the spare parts to be available, but not requiring those manufacturers to sell them directly to consumers… or to regulate prices.

Meanwhile, Nevada introduced their bill, AB 221 on right to repair.  That marks the 25th state to introduce legislation around right to repair.  I’ve included a link from the Campaign for the Right to Repair that highlights the various states progress.

Why do we care?

This is a pretty sizable shift.     It follows the usual pattern – it feels like all of a sudden, until you look at the long term work that brought us here.     It just happens in a flurry at the end.

The ability to service devices keeps an ecosystem of repair enabled.    I’d argue that it’s not too far a step to see software integrators in the same view as those servicing hardware.   A bit of a stretch, sure.  But not impossible.     Historically, a lot of SMB focused service organizations come from this service and repair space.  There’s real revenue tied up in the ability to deliver those services that is being protected here.
Finally – we care because if large manufacturers can keep small repair shops out, they own a services relationship that is direct.  Do you WANT the big hardware manufacturers to have service technicians with direct relationships like this?    If not, you care a lot about right to repair.

Source: BBC

Source: Cambridge Networks

Source: USPIRG

This content is made possible by community-minded viewers like you

Join the Small Biz Thoughts Community to support independent journalism and get the raw Business of Tech interviews, Channel Intelligence briefs, monthly member calls and more. Member support is one way we sustain the costs of investigative work — from court filings to video editing — while keeping the core reporting open to all.

Thank you

Join the Small Biz Thoughts Community

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories